Cookie Policy

Last updated: 22/05/2026

This Cookie Policy explains how Voilà Chocolatier ("we", "us", "our") uses cookies and similar technologies on voila-chocolatier.com. It should be read alongside our Privacy Policy.

What cookies are

Cookies are small text files placed on your device when you visit a website. They help the site function, remember your preferences, and provide information to the site owner. Similar technologies such as pixels and local storage work in comparable ways, and we refer to all of them as "cookies" in this policy.

Why we use cookies

We use cookies to keep our website running properly, to remember items in your shopping cart, to keep you signed in, to understand how visitors use our site, and — where you have agreed — to support our marketing. Our website is built on the Wix platform, and some cookies are set by Wix to deliver core functionality.

The cookies we use

Essential cookies. These are necessary for the website to work and cannot be switched off. They include cookies that keep your shopping cart and session active, protect against fraud, and help pages load efficiently. Examples set by Wix include XSRF-TOKEN (security, expires at end of session), svSession (identifies returning visitors for core functions, lasts up to 12 months), and SSR-caching (helps the site render, lasts around one day).

Functional cookies. These remember choices you make, such as language or display preferences, to give you a more personalised experience. The site will still work without them, but some conveniences may be lost.

Analytics cookies. These help us understand how visitors find and use our site — for example, which pages are most popular — so we can improve it. Where we use analytics tools such as Google Analytics, these cookies are only placed if you have given consent.

Marketing cookies. These may be used to measure the performance of our advertising and to show relevant content on other platforms, such as Facebook and Instagram. They are only placed if you have given consent.

Managing your cookies

When you first visit our site, a cookie banner lets you accept or decline non-essential cookies. Essential cookies are always active because the site cannot function without them. You can change your preferences at any time using the cookie settings on our site.

You can also manage or delete cookies through your browser settings. Most browsers let you block or remove cookies, though doing so may affect how the site works. Guidance is available in your browser's help section.

Third-party cookies

Some cookies are set by third parties whose services appear on our site, such as analytics providers and social media platforms. We do not control these cookies, and you should review the relevant third party's own privacy and cookie policies for details.

Changes to this policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

If you have any questions about our use of cookies, please contact us at info@voila-chocolatier.com.